Overview
These Terms and Conditions (the “Terms” or the “Affiliate Agreement”) govern your participation in the PLAYGROUND.Partners Affiliate Program (the “Program”). By signing up as an affiliate and accessing or using any Part of the Program, you agree to be bound by these Terms. These Terms constitute a legally binding agreement between you (the “Affiliate,” “you,” or “your”) and the operator of the Program (referred to collectively as “we,” “us,” or the “Program Operator”). Please read these Terms carefully before registering.
We reserve the right to update and change the Terms from time to time without notice. Any amendments, modifications, enhancements, or changes to the Program, including the release of new features and resources, shall be subject to these Terms. Continued use of the Program after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms at any time at:
https://playground.partners/terms-and-conditions/
Any violation of these Terms may result in, among other things, the termination or suspension of your rights as an Affiliate and the forfeiture of any outstanding affiliate referral fee payments earned during the violation.
By accessing, browsing, or otherwise signing up for the Affiliate Program, you represent that:
• You acknowledge that you have read, understand, and agree to these Terms.
• You are of legal age to form a binding contract with the Company.
• You have the authority to enter into these Terms personally or on behalf of the entity you represent.
If you do not agree to be bound by these Terms, you may not access or sign up for the Company’s Affiliate Program.
The “Effective Date” of these Terms and Conditions is the date on which you sign up for the Affiliate Program.
Subject to these Terms and Conditions, the Company hereby grants to the Affiliate, during the term of this Agreement, a limited, non-transferable, revocable, and non-exclusive right to market and refer the Company’s Products and/or Services to prospective customers.
In consideration of the Terms and Conditions set forth below, the parties agree as follows:

1. Definitions
1.1 “Affiliate” means you, the person or entity who applies to participate in the Affiliate Program.

1.2 “Affiliate Account” means the account set up for the Affiliate after an Affiliate Application is approved by the Company.

1.3 “Affiliate Agreement” means (i) all the Terms and conditions set out in this document, (ii) the terms and conditions of the Commission Structures applicable to different products and brands, and (iii) any other rules or guidelines of the Company and/or the Websites made known to the Affiliate from time to time.

1.4 “Affiliate Application” means the application made by the Affiliate to participate in the Affiliate Program.

1.5 “Affiliate Links” means internet hyperlinks used by the Affiliate to link from the Affiliate Website(s) or any other third-party website to the Company Websites.

1.6 “Affiliate Program” means the collaboration between the Company and the Affiliate, whereby the Affiliate promotes the Company’s Websites and creates Affiliate Links from the Affiliate Website(s) to the Company’s Websites. For such services, the Affiliate is paid a Commission depending on the generated traffic to the Company’s Websites, subject to these Terms and the applicable product-specific Commission Structure.

1.7 “Affiliate Wallet” means an online wallet in the name of the Affiliate into which the Company pays the Commission and any other payments due to the Affiliate, which the Affiliate can withdraw in accordance with the Affiliate Agreement.

1.8 “Affiliate Website” means any website maintained, operated, or otherwise controlled by the Affiliate.

1.9 “Company” shall mean https://playground.partners and any other company within our group, including our parent companies, their parent companies, and all subsidiaries of these respective companies.

1.10 “Company Websites” means the websites or other such websites (including mirror websites) as may be added to the Affiliate Program from time to time.

1.11 “Commission” means the percentage of the Net Gaming Revenue or, where applicable, a fixed amount for a New Customer (CPA structure) as set out in the Commission Structures, or a mix of Revenue Share and CPA (the “Hybrid deal”).

1.12 “Commission Structures” means any specific reward structures expressly agreed between the Company and the Affiliate.

1.13 “Confidential Information” means any information of commercial or essential value relating to the Company such as, but not limited to, financial reports, trade secrets, know-how, prices and custom quotes, business information, products, strategies, databases, technology, information about New Customers and other customers and users of the Company Websites, marketing plans, and methods of operation.

1.14 “Intellectual Property Rights” means any registered or unregistered intellectual property rights in any part of the world, including but not limited to patents, trademarks, service marks, know-how, brand names, logos, design rights, database rights, copyright, domain names, goodwill, and all similar intellectual property rights wherever and however subsisting, whether or not registered or registrable, including all granted applications and all applications for registration in respect of any of the same.

1.15 “Group” means, in relation to any Party, all persons that directly or indirectly control, are controlled by, or are under direct or indirect common control with that Party from time to time.

1.16 “Net Gaming Revenue” or “NGR” means all money received by the Company from New Customers as placed bets, less (a) winnings returned to New Customers, (b) issued bonuses, (c) net balance corrections, (d) administration fees, and (e) fraud costs and chargebacks. For the avoidance of doubt, all Net Gaming Revenue amounts are related only to New Customers referred to the Company Websites by the Affiliate Website(s).

1.17 “New Customer” means a new, first-time customer of the Company who made a first deposit of at least the applicable minimum deposit at the Company Websites’ player account, in accordance with the applicable terms and conditions of the Company Websites. This excludes the Affiliate, its employees, relatives, and friends.

1.18 “Parties” means the Company and the Affiliate (each a “Party”).

1.19 “Personal Data” means any information relating to any person (individual or legal) that is or may be identified, directly or indirectly, as defined by GDPR.

1.20 “GDPR” means any data protection legislation in force and applicable to the actions and activities covered by these Terms, including, without limitation, any national legislation and legislation implemented pursuant to GDPR Directive (Regulation (EU) 2016/679).

2. Affiliate Obligations

2.1 Registering as an Affiliate
To become a member of our Affiliate Program, you must accept these Terms and Conditions by checking the respective box while submitting the Affiliate Application. The Affiliate Application will form an integral part of this Affiliate Agreement.
We will, at our sole discretion, determine whether to accept an Affiliate Application, and our decision is final and not subject to appeal. We will notify you by e-mail as to whether your Affiliate Application has been successful. You will provide any documentation required by the Company to verify the Affiliate Application and Affiliate Account information at any time during the term of the Affiliate Agreement. Such documentation may include, but is not limited to, bank statements, individual or corporate identity documents, and proof of address. It is your sole obligation to ensure that any information you provide is correct and kept up to date at all times.

2.2 Affiliate login details
It is your sole responsibility to ensure that login details for your Affiliate Account are kept confidential and secure at all times. Any unauthorized use of your Affiliate Account resulting from your failure to safeguard your login information is your responsibility, and you remain solely liable for all activity occurring under your Affiliate Account (whether undertaken by you or not). You must immediately inform us if you suspect illegal or unauthorized use of your Affiliate Account.

2.3 Affiliate Program participation
The Affiliate Program is intended for your direct participation. Opening an Affiliate Account for a third party, brokering, or transferring an Affiliate Account is not permitted. Affiliates wishing to transfer an account to another beneficial owner must contact us and request permission. Also, you shall not open more than one Affiliate Account without our prior written consent.
By agreeing to participate in the Affiliate Program, you agree to use your best efforts to actively advertise, market, and promote the Company Websites in accordance with this Affiliate Agreement and the Company’s instructions. You will ensure that all your activities are in the Company’s best interest and will in no way harm the Company’s reputation or goodwill.
You may link to the Company Websites using the Affiliate Links or other materials as we may provide or approve from time to time. This is the only method by which you may advertise on our behalf.

2.4 Affiliate Website
You are solely responsible for the development, operation, and maintenance of the Affiliate Website and for all materials that appear on it. You shall at all times ensure that the Affiliate Website complies with all applicable laws, including the GDPR, and functions professionally. You will not present the Affiliate Website in a manner that may cause confusion with the Company Websites, or give the impression that it is owned or operated by the Company.
The Affiliate Website will not contain any defamatory, libelous, discriminatory, or otherwise unsuitable content, including, but not limited to, violent, obscene, derogatory, or pornographic materials, or any content that would be unlawful in the target country.

2.5 Valid traffic and good faith
You will not generate traffic by using branded keywords for placement of contextual advertising. It is not allowed to send branded traffic to Company Websites. Any New Customer attracted by using branded keywords for placement of contextual advertising does not count as a valid New Customer under this Affiliate Agreement. Any Commission related to such New Customers may be frozen or withheld at the Company’s discretion.
You will not generate traffic to the Company Websites by registering as a New Customer, either directly or indirectly (for example, through associates, family members, or third parties). Such behavior shall be deemed fraud.
You will not attempt to benefit from traffic not generated in good faith. If you suspect that any New Customer you referred is associated with bonus abuse, money laundering, fraud, or other abusive activities, you will immediately notify us. Any New Customer found to be a bonus abuser, money launderer, fraudster, or who assists in affiliate fraud does not count as a valid New Customer under the Affiliate Agreement, and no Commission shall be payable in relation to such New Customers.
You acknowledge that if a big win occurs at the end of the current month (from the 20th until the 30th/31st), and the respective player’s balance remains unspent or is lost during the next month, such funds will not be included in the partner’s commission fees under Revenue Share or Hybrid deals.
You acknowledge that if 50% of your total volume of New Customers made only a minimum first deposit during the current month, such traffic shall be considered “motivated” under the Affiliate Agreement. In this case, any Commission related to these New Customers may be frozen or withheld at the Company’s discretion.
If more than 50% of your total volume of New Customers made only a first and second deposit during the current month, the whole traffic volume shall be considered motivated. In this case, the Company may choose not to pay the Commission for such traffic.
If more than 50% of your total volume of New Customers made only a few deposits as per the baseline set out in the commission structure during the current month, the entire traffic volume shall be considered motivated. In this case, the Company may choose not to pay the Commission for such traffic.
If more than 50% of your total volume of New Customers make only a few deposits and show low or no gaming activity during the current month, this traffic will be considered poor quality. The Company may freeze or choose not to pay any Commission related to such traffic.
The term “motivated traffic” includes, but is not limited to:
• IP crossings
• Incorrect or fake personal data
• Fraudulent activity related to payment methods
• Similar gaming activity patterns
• No signs of engagement
If 20% of your total traffic volume of New Customers are found to be bonus abusers, money launderers, fraudsters, or assist in any form of affiliate fraud, then none of these New Customers shall be considered valid under the Affiliate Agreement, and no Commission shall be payable on your entire traffic.

2.6 Quality assurance (KPIs)
To assess traffic quality, we focus on the following KPIs: by the end of the calendar month, the deposit sum-to-cost ratio should reach at least 80%. We allow deviations of up to 10%. If the monthly traffic KPIs do not reach the 80% ratio, we may:
1. Pause traffic until the deposit sum-to-cost ratio reaches 80%; or
2. Adjust payouts so the deposit sum-to-cost ratio equals 80%.
If the deposit sum-to-cost ratio is 25% or less by the end of the calendar month, we reserve the right to withhold commission payments.
The Company may request you via e-mail or other instant messengers (Skype, Telegram, etc.) to suspend traffic to check traffic quality and/or fraud. Upon receiving a suspension notification from the Company, you shall stop all traffic, and all New Customers who register after the suspension notification will not count as valid New Customers. Any Commission related to these New Customers may be frozen or withheld at the Company’s discretion.
The Company has the right to cancel the partner’s current deal and set a new deal unilaterally, providing the Partner with one (1) banking day’s notice. Reasons for cancellation may include:
a) Low-quality traffic
b) Low conversion that may lead to a negative balance
After cancellation of the current deal and the setting of a new one (with one (1) banking day’s advance notice), all subsequent traffic (registrations, first deposits, and subsequent deposits) will be paid under the new deal’s conditions.

2.7 Unsuitable websites
You will not use any Affiliate Links or place any digital advertisements featuring our Intellectual Property on unsuitable websites (whether owned by a third party or otherwise). Unsuitable websites include, but are not limited to, sites aimed at children, displaying illegal pornography, promoting illegal sexual acts, promoting violence, discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age, promoting illegal activities, violating third-party intellectual property rights, or breaching relevant advertising regulations or codes of practice.

2.8 Affiliate links
Affiliate Links shall be displayed at least as prominently as any other sales link on the Affiliate Website. You will only use Affiliate Links provided by the Company within the scope of the Affiliate Program. Masking your Affiliate Links (e.g., hiding the source of traffic) is prohibited.

2.9 E-mail and SMS marketing
If you send e-mails or SMS communications to individuals that (i) include any of the Company’s Intellectual Property, or (ii) promote Company Websites, you must first obtain our permission. If permission is granted, you must ensure that each recipient has provided explicit consent to receive marketing communications in that form and has not opted out. It must be clear that all marketing communications are sent by you, not by the Company.

2.10 Use of Company’s Intellectual Property Rights
Any use of the Company’s Intellectual Property Rights must comply with any brand guidelines we provide and is always subject to our written approval. You will not register domain names, search terms, or other identifiers for use in search engines, portals, app stores, sponsored advertising services, or other referral services that are identical to or include our trademarks.

2.11 Approved creative
You will not use any advertising layout or creative (including banners, images, logos) featuring our Intellectual Property unless it is provided by us or (if created by you) approved by us in writing. You will not modify the appearance of any advertising provided or approved by us. It is your responsibility to seek approval in time and to maintain records of our approval.

2.12 Loyalty Programs
You will not offer any cash-back/value-back or similar programs, other than those offered on the Company Websites.

2.13 Responsible Gaming
The Company is committed to responsible gaming and the prevention of gambling addiction. You agree to cooperate with the Company to convey a responsible gaming message. You will not target individuals under the age of 18 or below the legal gambling age in their jurisdiction.

2.14 Illegal activity
You will not target any territory or jurisdiction where gambling is illegal. You will comply with all applicable laws at all times and not engage in any illegal acts related to the Affiliate Program. In case of a violation, any commission from affiliate activities may be frozen and confiscated, and the account may be blocked.

2.15 Data protection and Cookies
You shall at all times comply with the GDPR and any other data protection laws, regulations, or directives applicable to your territory, including those related to the use of cookies.

2.16 Costs and Expenses
You are solely responsible for all risks, costs, and expenses incurred in meeting your obligations under the Affiliate Agreement.

2.17 Company’s monitoring of Affiliate activity
You will promptly assist and provide all information requested by the Company to monitor your activities under the Affiliate Program.

2.18 Commissions paid incorrectly
The Affiliate agrees to return any Commission received based on New Customers referred in breach of the Affiliate Agreement or related to fraudulent or falsified transactions upon the Company’s request.

3. Affiliate Rights

3.1 Right to direct New Customers
We grant you a non-exclusive, non-assignable right, during the term of this Affiliate Agreement, to direct New Customers to the Company Websites as agreed. You shall have no claim to Commission or other compensation on business secured by persons or entities other than you.

3.2 License to Use Company’s Intellectual Property Rights
We grant you a non-exclusive, non-transferable license, during the term of this Affiliate Agreement, to use the Company’s Intellectual Property Rights solely in connection with displaying promotional materials on the Affiliate Website or approved locations. This license may not be sub-licensed, assigned, or otherwise transferred by you.

3.3 Players’ Personal Data
The Affiliate shall not have access to any Personal Data of the Company’s customers.

4. Company’s Obligations

4.1 We will use our best efforts to provide you with all materials and information required for implementing the Affiliate Links.

4.2 At our discretion, we will register New Customers directed by you and track their transactions. We reserve the right to refuse or close accounts of New Customers if necessary.

4.3 We shall make available monitoring tools for you to check your Affiliate Account and Commission levels.

4.4 We will process your personal data (username, e-mail, name, date of birth, country, address, telephone number, and financial data) as necessary for security, AML requirements, and managing our business relationship.

4.5 Subject to your strict adherence to this Affiliate Agreement, we will pay you the Commission in accordance with Clause 6.

5. Company’s Rights and Remedies

In the event of your breach or suspected breach of this Agreement, or negligence in performing your obligations, the Company may:

a) Suspend your participation in the Affiliate Program for investigation, suspending Commission payments during this period.
b) Withhold any Commission or payments related to a specific campaign, traffic, content, or activity in breach of your obligations.
c) Withhold amounts to cover any indemnity or liability arising from your breach.
d) Immediately terminate the Affiliate Agreement.
e) Withhold money in the Affiliate Wallet if not withdrawn within six (6) months of the termination date.
The Company’s rights and remedies are not mutually exclusive.

6. Commission and Payment

6.1 Subject to your adherence to this Agreement, you will earn Commission as per the Commission Structure. We may change the Commission percentage or calculation method at our discretion.

6.2 Commission is calculated at the end of each month and paid monthly in arrears, no later than the 10th of the following month.

6.3 Payment of Commission will be made through the Affiliate Wallet. Verification and “know your customer” documentation may be required before withdrawal.

6.4 A minimum amount of €20 may be withdrawn at one time.

6.5 If an error occurs in Commission calculation, we have the right to correct it at any time and adjust payments accordingly.

6.6 You may be offered opportunities to restructure your commission plan at our discretion.

6.7 Acceptance of a Commission payment constitutes full and final settlement for the relevant period. If you disagree, you must notify us in writing within fourteen (14) days.

6.8 Commission is exclusive of VAT or any other applicable tax. You are solely responsible for paying all taxes.

6.9 In case of Hybrid and CPA deals:
— Negative Revenue Share will be deducted from the CPA portion of the commission unless otherwise agreed.
— Duplicate accounts and self-excluded players will be deducted from the CPA portion of the Commission unless otherwise agreed.
— Where a CAP is negotiated, Commission will be paid only for the negotiated number of FTDs.
— The initial test cap is paid if the Affiliate generates at least 10 FTDs meeting all discussed requirements; otherwise, we reserve the right not to proceed with the withdrawal until the requirements are met.
— The standard Baseline for all geographies is €20. In the Referon affiliate platform this Baseline is labeled “Accumulative deposit” under CPA Conditions.
— A lead from FB, e-mail, SMS, UAC sources is paid if a first deposit is made within 30 days of registration. No payment is due if made after 30 days.
— A lead from PPC sources is paid if a first deposit is made within 45 days of registration. No payment is due if made after 45 days.
— A lead from SEO or ASO sources is paid if a first deposit is made within 60 days of registration. No payment is due if made after 60 days.
— The initial test cap is paid if the Affiliate generates at least 10 FTDs (for any brand) meeting all requirements. Otherwise, we reserve the right not to proceed with withdrawal until the requirements are fulfilled.
6.10 Dormant balances and unclaimed Commission
In order to maintain operational, administrative, and compliance efficiency of the Affiliate Program, the Company reserves the right, at its sole discretion, to reduce, cancel, or forfeit any Commission balance remaining unclaimed or not withdrawn from the Affiliate Wallet for a continuous period of six (6) months or longer.
Prior to any such action, the Company may attempt to notify the Affiliate using the contact details associated with the Affiliate Account. It is the Affiliate’s responsibility to ensure that all account and payment information remains accurate and up to date.

7. Confidential Information

During the term of this Affiliate Agreement, you may receive Confidential Information regarding our business, operations, technology, and the Affiliate Program (including Commission earned by you). You agree not to disclose such Confidential Information to any third party without our prior written consent and to use it only for the purposes of this Affiliate Agreement. These obligations survive termination.
You must not issue any press release or similar public communication regarding your participation in the Affiliate Program without our prior written consent.

8. Term and Termination

8.1 Term
This Affiliate Agreement begins upon your acceptance as an Affiliate and continues until terminated. Either Party may terminate the Agreement by giving the other Party 30 days’ written notice (e-mail considered written and immediate). Company may also terminate immediately upon your breach.
8.2 Actions upon Termination
Upon termination, you must immediately remove all Company banners, creatives, and Affiliate Links from your Website. All rights and licenses granted to you shall terminate. You must return any Confidential Information and cease use of all Company Intellectual Property.
8.3 Commission
Upon termination for any reason, no further Commission shall be payable from the date of termination.

9. Miscellaneous

9.1 Disclaimer
We make no warranties, express or implied, with respect to the Affiliate Program, Company, or the Commission arrangements. We do not guarantee uninterrupted or error-free operations of our sites and are not liable for the consequences of any interruptions or errors.
9.2 Indemnity and Limitation of Liability
You shall indemnify and hold the Company, its directors, employees, and representatives harmless against liabilities, losses, damages, and costs resulting from (a) your breach of this Agreement, (b) your duties and obligations hereunder, (c) your negligence, or (d) unauthorized use of our creatives or links.
We are not liable for direct, indirect, special, or consequential damages (including loss of revenue, profits, or data), goodwill, or reputation arising in connection with the Agreement or Affiliate Program, even if advised of the possibility of such damages.
9.3 Non-Waiver
Our failure to enforce strict performance of any provision does not waive our right to subsequently enforce such provision or any other provision of the Agreement.
9.4 Relationship of the Parties
Nothing in this Affiliate Agreement creates a partnership, joint venture, agency, franchise, sales representative, or employment relationship between the Parties. You have no authority to make or accept offers on our behalf.
9.5 Force Majeure
Neither Party is liable for delays or failures in performance due to events beyond their reasonable control. If such an event lasts more than 30 days, either Party may terminate this Agreement with immediate effect.
9.6 Assignability
You may not assign this Agreement without our prior written consent.
9.7 Severability
If any provision of this Agreement is found invalid, illegal, or unenforceable, it shall be ineffective only to that extent, without invalidating the remainder of the Agreement.
9.8 English Language
This Agreement was drafted in English. In case of conflict between the English version and any translation, the English version prevails.
9.9 Modification of Terms & Conditions
We may modify any part of this Agreement at any time by posting a change notice or a new agreement on our site. If any modification is unacceptable to you, you must terminate the Agreement. Continued participation in the Affiliate Program after posting changes constitutes your binding acceptance of the modification.